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Zain publishes 14th annual sustainability report, titled ‘The New Paradigm Shift’

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KUWAIT: Zain Group, a leading provider of innovative ICT and digital lifestyle communication services operating in eight markets across the Middle East and Africa, released its 14th annual sustainability report, entitled: ‘The New Paradigm Shift,’ reflecting the company’s dedication to responsible business practices. Zain remains one of the most transparent and accountable corporate entities in the entire Middle East and North Africa region with respect to the publication of its sustainability programs and their outcomes. As in previous years, the report reflects Zain’s commitment to meaningful connectivity that leads to equitable systemic change and empowers the communities that Zain proudly serves, which is at the center of Zain’s Corporate Sustainability strategy on development and economic empowerment.

‘The New Paradigm Shift’ highlights the numerous sustainability programs and their outcomes implemented under the four pillars of Zain’s corporate sustainability strategy – namely ‘Climate Change; Operating Responsibly; Inclusion; and Generation Youth’; that embrace and emphasize the material importance to the company of addressing issues related to preserving the planet and safeguarding it for future generations; access to connectivity and reducing the digital literacy gap; displacement; as well as employee development and social well-being, given the rise in geo-political and economic issues regionally.

Commenting on the publication, Zain Group Chief Sustainability Officer, Jennifer Sulieman said, “We are in an era of technological innovation that allows us to develop and introduce initiatives that are the most impactful they have ever been. Zain takes responsibility as a regional pioneer in bringing the latest technologies that drive positive societal development and meaningful connectivity across our footprint.”

Suleiman continued, “What Zain does matters, and we continue to implement ESG principles, climate action, children rights, displacement, connectivity, advancing digital transformation, literacy, and stakeholder collaboration to build resilience, so that amid socio-economic challenges and regional conflicts, Zain may remain a beacon of hope, delivering life-changing solutions for the benefit and upliftment of current and future generations.”

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Key highlights

During 2024, the company’s agenda continued to be driven by efforts to address socio-economic and environmental challenges across its footprint. Zain cemented the four pillars of its sustainability strategy through a comprehensive engagement process with various stakeholders. These included:

Climate Change: Focused on decarbonizing the business and transition towards Net-Zero by 2050 by receiving official approval from SBTi on its Net-Zero targets, Zain developed its water management plan to the unique conditions of each country operation. The plan detailed specific measures aimed at improving water usage across all of Zain’s markets that saw the company achieve a 5.89 percent reduction of water consumption in comparison to 2023.

Furthermore, Zain continued in its commitment to CDP and provided its Climate Change Action, demonstrating a commitment to biodiversity conservation and nature preservation as integral components of its broader dedication to climate action. For example, Zain Omantel International (ZOI) requires its partners to conduct thorough environmental impact assessments aligned with regulatory and international standards.

Operate Responsibly: Embedding Environment, Social, and Governance (ESG) principles across the entire value chain, the company further developed and scaled the supplier training program, launching its second training video highlighting the importance of upholding human rights, promoting ethical labor practices, as well as setting up grievance mechanisms.

Zain trained 185 suppliers in 2024 in Zain’s Supplier Code of Conduct, human rights and anti-corruption. Additionally, Zain continued its Supplier Self-Assessment questionnaire process with 604 suppliers groupwide to validate their commitment and alignment to sustainability policies and ethical principles. In addition, the company continued to contribute to employment opportunities through Zain’s distribution channel, in 2024 the company generated around 114,000 jobs across its value chain.

Inclusion: Aiming to reduce the digital inequality gap, the fourth cycle of ‘Women in Tech’ program launched in Kuwait, Bahrain, Iraq, Jordan, Saudi Arabia and Sudan to better address the needs of the target community through focus groups, surveys, and feedback sessions. A total of 485 young women joined the program across the Group, reflecting a 16 percent increase from 2023.Similarly, to better serve customers from the disability segment, the company provided specialized bundles for this demographic in Bahrain, Jordan, Kuwait and Saudi Arabia.

Zain continued to place a high priority on enhancing the skills of its employees either by upskilling or reskilling its workforce in line with the company’s 4 SIGHT digital transformation strategy. The Zain Inclusion, Diversity, & Equity University (IDEU) continued its collaboration with the prestigious IE University in Spain with the aim of extending learning opportunities to 2,000 Zain employees to participate in an inclusive online Digital Transformation program, also offering the possibility of attaining a master’s degree.

Generation Youth: Aimed at building resilience across communities by targeting 16 million children and youth, the company was recognized amongst 3,000 of the largest corporations globally on key children’s rights categories, whereby the company scored higher than the sector and industry averages, tripling the ranking of many regional corporates. In the benchmarking rankings, Zain scored 8.4/10 overall against a sector average of 5.6/10 and a regional average of 2.8/10. The average of all companies benchmarked was 4.3/10.

As an advocate for children’s rights and in alignment with the UN’s Sustainable Development Goal 16.2, which aims to end all forms of violence against children by 2030, Zain continued to support the cause by introducing a powerful campaign in response to the rising global violence that is impacting children disproportionately. This initiative followed the escalating crises and conflicts worldwide, where children are bearing the brunt of severe hardships and violence, affecting their physical and mental well-being.

The campaign, titled #EveryChildHasRights, was designed to highlight the critical threats faced by children in conflict-affected regions and support for their protection. It included a compelling video underscoring the urgent need to safeguard children’s rights, engaging audiences in meaningful and emotional dialog. Through this campaign, Zain aimed to create a global call to action and foster a deeper understanding of the pressing issues at hand.

The campaign successfully garnered 16.5 million impressions across Zain’s footprint during 2024, amplifying its message and driving significant awareness on this crucial issue. Also in 2024, Zain launched a two-phase campaign on excessive screen time focusing on both children and parents, reaching 43.9 million impressions and prompting 82 percent of viewers to set screen time boundaries. Polls undertaken of the successful campaign indicated a 100 percent increased awareness on managing screen use.

Moreover, Zain continued its partnership with Child Helpline International (CHI), advancing its three-year MoU to support and improve the effectiveness of child helplines across Zain’s footprint. This collaboration strengthens engagement between helplines and key child protection stakeholders, including governments and regulators, while advancing platform technologies and expanding services to instant messaging and social media.

Towards the end of 2024, Zain unveiled a new enhanced five-year corporate strategy, ‘4WARD-Progress with Purpose’. The new program builds on the success of the 4SIGHT strategy and is focused on continuity, acceleration, collaboration and innovation, and is designed to foster value creation by accelerating the company’s evolution from a predominantly mobile centric operator into a purpose driven and sustainability focused technology entity. Zain looks to maximize its full potential as a customer-centric, future-proof, and impactful leading regional TechCo conglomerate, and its sustainability strategy will be adapted accordingly. ‘The New Paradigm Shift’ is accessible in a digital-only format and can be downloaded here.

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ktech becomes exclusive partner of Fraunhofer UMSICHT in Middle East

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Europe’s leader in applied environmental, safety and energy research to launch first and only academy

SULZBACH-ROSENBERG, Germany: In a landmark achievement for Kuwait’s knowledge economy, Kuwait technical college (ktech) has signed a strategic partnership with Germany’s Fraunhofer Institute UMSICHT, Europe’s leader in applied environmental, safety and energy research, to launch the institute’s first and only academy in the Middle East.

The strategic and exclusive partnership with one of the world’s leading applied research institutes aligns with the directive of His Highness the Amir of the State of Kuwait, Sheikh Meshal Al-Ahmad Al-Jaber Al-Sabah, to attract prestigious international institutions to the country. It reflects Kuwait’s national vision to establish itself as a regional hub for innovation, creativity and knowledge. Moreover, the partnership represents a meaningful step toward strengthening Kuwaiti-German relations, following the recent official visit of His Highness the Prime Minister Sheikh Ahmad Al-Abdullah Al-Ahmad Al-Sabah, to the Federal Republic of Germany.

The signing ceremony, held at Fraunhofer UMSICHT’s Sulzbach-Rosenberg headquarters, in the presence of ktech’s top management, including Meshari Ayman Boodai, Chairman, Board of Trustees; Noura Ayman Boodai, Vice President for Student Affairs and Registration; Abdulrahman Abdulqader Al-Ajeel, Vice President for Finance and Administration; Abdulwahab Ayman Boodai, Assistant Vice President for Student Affairs and Registration; and Nourah Amer Al-Oseimi, Assistant Vice President for Finance and Administration. Also, in attendance was Adel A Al-Ghenaiman, Consul General of the State of Kuwait in Frankfurt, representing the Ministry of Foreign Affairs.

This exclusive partnership marked a major milestone in ktech’s mission to bridge academic excellence with industrial relevance. This initiative will serve as a regional innovation and training hub for the entire MENA region, directly aligning with Kuwait’s Vision 2035 and its goals for sustainability, economic diversification and human capital development.

This transformational partnership brings to Kuwait the full weight of Fraunhofer UMSICHT’s technical infrastructure, which includes: Over 30,000 employees across Germany and the world; 76 institutes and research facilities; €3 billion operating budget; and cutting-edge research in green hydrogen, circular economy, carbon management local energy systems, cyber security, robotics engineering and waste recycling. These capabilities will now be embedded in Kuwait through ktech’s infrastructure, ensuring localized delivery of global expertise.

Commenting on the announcement, Meshari Ayman Boodai, Chairman of the Board of Trustees at ktech, stated: “This partnership reaffirms Kuwait technical college’s position as Kuwait’s leading driver of applied learning, professional education, local research support and sustainability-focused innovation. Hosting the institute’s only academy in the Middle East and one of seven worldwide, is a reflection of our vision to build an educated, technically skilled workforce capable of solving Kuwait’s, and the region’s, most pressing challenges.”

The Fraunhofer Institute’s presence in Kuwait will offer training programs and professional education co-designed by Fraunhofer researchers and delivered in collaboration with ktech’s academic and technical experts through the ktech Institute for Private Training. These programs will span key disciplines and offer multiple tracks for industry professionals, government officials, undergraduate and postgraduate students and academic researchers.

Adel A Al Ghenaiman, Consul General of the State of Kuwait in Frankfurt, praised the initiative: “Kuwait’s diplomatic missions abroad remain fully committed to supporting initiatives that serve our country’s interests and help develop education and knowledge exchange. We wish everyone continued success.”

Fraunhofer UMSICHT Director Matthias Franke added: “We are proud to begin this partnership with Kuwait technical college. This memorandum of understanding marks the start of a fruitful collaboration in applied research and development, focusing on areas such as the circular economy, clean hydrogen and sustainable local energy systems for industry.”

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Kuwait to introduce gene therapy for teens with blood disorders

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KUWAIT: Minister of Health Dr Ahmad Al-Awadhi announced on Friday that more than 40 successful stem cell transplant operations have been performed in Kuwait for children suffering from thalassemia and sickle cell anemia, noting that “these procedures are increasing due to advanced medical efforts and ongoing government support.” In his opening speech at the First Pan Arab Thalassemia and Sickle Cell Disease Awareness Conference, Dr Al-Awadhi also revealed that gene therapy for children over the age of 12 is under review in Kuwait as a promising treatment option for thalassemia and sickle cell anemia, and that it is expected to be available soon as part of the country’s national health plans. “This step will open new horizons for full recovery and improved quality of life,” he said, adding that it falls under a comprehensive national strategy aimed at easing the burden on patients and their families and enhancing their well-being.

He expressed Kuwait’s pride in its notable achievements in prevention, especially the premarital screening program, which has been implemented since 2009. He noted that more than 400,000 screenings have been conducted using the latest advanced diagnostic tools. In addition, a specialized genetic laboratory has been established to diagnose blood disorders using multiple modern genetic techniques, the latest of which is Next Generation Sequencing (NGS). He emphasized that the program’s success was proven in a scientific study published in 2019, which showed a significant drop of over 50 percent in the number of cases at risk of transmitting hereditary blood diseases among engaged couples.

This success has led to a noticeable decrease in new thalassemia cases diagnosed in newborns, children, and citizens in Kuwait. Consequently, the Ministry of Health decided to include residents in the premarital screening program. This resulted in a recently issued law mandating such screenings for residents prior to marriage.

Dr Al-Awadhi stressed the ministry’s strong commitment to enhancing services for these patients, including providing the latest internationally approved treatments for iron overload, a common complication from repeated blood transfusions. He reaffirmed the ministry’s dedication to introducing the latest globally approved treatments that reduce dependence on blood transfusions by stimulating red blood cell production in patients. Dr Al-Awadhi concluded by stating that these diseases affect not only individuals’ health but also impact families and society as a whole. “We reaffirm our commitment to supporting every scientific or humanitarian initiative that helps raise awareness, improve patients’ quality of life, and enhance efforts in early diagnosis and treatment,” he said. — KUNA

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Defense minister represents Kuwait in Shangri-La Dialogue

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SINGAPORE: US Secretary of Defense Pete Hegseth affirmed on Saturday that the Gulf states are among the United States’ allies, stressing that the “America First” policy does not mean “America alone,” but rather working alongside allies—including the Gulf countries—to achieve shared security.

His remarks came during a speech at the opening session of the 22nd edition of the Asian Security Summit held within the framework of the Shangri-La Dialogue, attended by Kuwaiti Minister of Defense Sheikh Abdullah Ali Abdullah Al-Sabah, along with defense ministers, military leaders, and security experts from 47 countries.

Hegseth stated, “As I’ve said many times before, and it’s important for this room to hear today, and all the world — America First certainly does not mean America alone. Especially alongside so many of our allies, model allies like Poland, (the Zionist entity), and the Gulf States, the Baltic States. And it does not mean ignoring the world. “

High-level meetings

In a statement released Saturday, Sheikh Abdullah said that the first day of the summit featured a series of meetings between heads of state, government officials, and defense ministers. During this, he met with Zaqy Mohamad, Singapore’s Senior Minister of State for Defense and for Sustainability and the Environment.

The ministry added that the meeting explored ways to strengthen cooperation between the two countries, particularly in military and security affairs. The two sides also discussed several topics of mutual interest, as well as regional and international issues.

During the meeting, Sheikh Abdullah extended congratulations on the occasion of Singapore’s 60th anniversary of independence and praised the deep and longstanding bilateral relationship, which began 40 years ago. He affirmed the strength of Kuwait-Singapore relations and the importance of expanding cooperation, especially in defense and security sectors.

On the sidelines of the summit, Sheikh Abdullah also held cordial conversations and bilateral discussions with several world leaders and senior defense officials. He met with French President Emmanuel Macron, President of Timor-Leste José Ramos-Horta, Singaporean Prime Minister Lawrence Wong, US Secretary of Defense Pete Hegseth, and Singaporean Minister for Communications and Information and Minister-in-charge of Cybersecurity Josephine Teo. These meetings included exchanges of views on strategic challenges at regional and international levels and ways to enhance joint efforts to support global peace and stability.

The agenda of the Shangri-La Dialogue includes discussions on global challenges such as maintaining balance in a competitive world, managing nuclear proliferation risks, and cybersecurity. Parallel sessions will also cover topics like defense innovation, maritime security, and managing regional crises.

Kuwait’s Ambassador to Singapore, Ahmad Al-Shuraim, and the accompanying delegation attended the meetings alongside Minister Sheikh Abdullah. — Agencies

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