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NBK wins AI Excellence Award at Microsoft AI Summit Kuwait

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KUWAIT: In a further testament to its leadership in the banking sector, National Bank of Kuwait (NBK) was awarded the AI Excellence Award at the Microsoft Summit Kuwait, held under the patronage of His Excellency Omar Saud Abdulaziz Al-Omar, Minister of State for Communications. The award was presented to Mohammad Al Kharafi, Group Chief Operating Officer, Group Operations, Technology and Data at NBK during the summit held at the Sheikh Jaber Al-Ahmad Cultural Center on October 19, 2025.

This accolade underscores NBK’s unwavering commitment to harnessing cutting-edge AI technologies to optimize workflows, boost productivity, and strengthen organizational agility. The Bank’s recent rollout of Microsoft’s AI-powered digital assistant, “Copilot,” across all operations marks a defining milestone in its ongoing digital transformation journey.

The Microsoft AI Summit Kuwait serves as a premier platform, uniting business leaders, developers, IT professionals, and AI enthusiasts to explore the next generation of artificial intelligence and its transformative potential across diverse industries. The summit offered a unique opportunity to engage with industry leaders and Microsoft experts, and to gain insights from global and local speakers on how organizations can harness AI to drive practical solutions to operational and functional challenges, while achieving significant leaps in productivity.

The patronage of the summit by the Minister of State for Communications highlights Kuwait’s steadfast commitment to forging strategic partnerships with global leaders such as Microsoft, driving digital transformation and innovation in full alignment with the country’s long-term vision. Copilot leverages the power of generative AI to empower NBK employees to perform their daily tasks with unprecedented efficiency, including drafting documents, analyzing complex datasets, summarizing key information, and automating repetitive processes, seamlessly integrating this advanced technology into the digital work environment.

NBK’s strategy extends beyond the implementation of Microsoft Copilot, encompassing a holistic approach to enhancing the employee experience through cultural transformation and digital empowerment. The Bank continues to modernize its internal systems and deliver targeted skills development programs, fostering a work environment that seamlessly integrates human expertise with advanced technology. The strategy also seeks to promote continuous learning, cultivate a culture of collaboration, and drive human-centric innovation across the Group’s diverse sectors. By leveraging AI to reduce time spent on repetitive tasks, departments can focus on strategic initiatives and enhance customer engagement, thereby reinforcing the Bank’s leadership, innovation, and excellence.

As part of its journey toward a more advanced digital future, NBK is committed to enhancing customer experience through the adoption of cutting-edge technologies and data-driven strategies. The Bank’s initiatives include optimizing user journeys in mobile and internet banking, upgrading call center technologies, and expanding engagement across social media platforms.

Additionally, NBK is exploring AI applications to deliver greater value for both customers and the organization, ensuring continuous innovation and agility amid the rapidly evolving digital landscape. NBK has undertaken a series of development and enhancement initiatives as part of its ongoing digital transformation journey, including platform upgrades, strengthened digital infrastructure, and accelerated automation of routine processes to boost efficiency and mitigate operational risks.

These advancements have strengthened system resilience, enhanced cybersecurity protocols, and reinforced business continuity, creating a safer and more agile work environment that drives the Group’s digital efficiency. Notably, NBK has received numerous accolades from esteemed global and regional institutions, in recognition of its unwavering commitment to digital innovation, excellence, and responsible technology adoption, further solidifying its leadership in the banking sector in Kuwait and the region.

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Ambassador highlights strategic partnership between both countries

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KUWAIT: On the occasion of President Recep Tayyip Erdogan’s official visit to Kuwait, Ambassador Tuba Nur Sönmez of the Republic of Turkey to Kuwait highlighted the depth of Turkish-Kuwaiti relations and the growing strategic partnership between the two countries.

Kuwait Times: How do you assess the current level of bilateral relations between Kuwait and Turkey?

Ambassador: Turkish-Kuwaiti relations represent a model example of successful bilateral ties. Our friendly relations are built upon shared values, common interests, a strong political will at the leadership level, and deep-rooted bonds of brotherhood between our peoples. We consider Kuwait one of Turkey’s most reliable partners in the Gulf region. Our countries enjoy multidimensional cooperation mechanisms that cover various fields, including trade, defense, tourism, and investment. There is also a growing and strengthened political will at the leadership level. Both President Recep Tayyip Erdogan and His Highness the Amir Sheikh Meshal Al-Ahmad Al-Jaber Al-Sabah attach great importance to the friendship between our countries.

This political determination enables our relations to develop along multiple tracks. His Highness the Amir’s visit to Turkey last year was highly successful. During the visit, we signed six agreements in the areas of defense, trade, investment, diplomacy, and culture, and we established a joint strategic dialogue mechanism, elevating our relations to the level of a strategic partnership. I regard this partnership between Turkey and Kuwait as being of immense value and significance. In difficult times, both countries have always stood by each other and provided support without hesitation — a true testament to the sincerity and depth of our longstanding friendship and mutual respect.

Kuwait Times: What are your expectations from the upcoming visit of the President of the Republic of Turkey to Kuwait?

Ambassador: His Highness the Amir Sheikh Meshal’s first official visit outside the Arab world after assuming leadership to Turkey was a great source of pride for us. It was a highly significant visit that produced tangible results, addressing various outstanding issues in our bilateral relations, discussing regional matters, and elevating our cooperation to a strategic level. As the Ambassador of the Republic of Turkey involved in this process, I take great pride and satisfaction in these achievements.

In fact, the Turkish President has visited Kuwait several times during the late Amir Sheikh Sabah’s reign. In this regard, the upcoming official visit of President Erdogan to Kuwait after seven years presents an important opportunity to sustain the momentum generated by last year’s visit and to further strengthen our bilateral ties. During this visit, we plan to sign a number of agreements and protocols in areas such as defense industries, energy, investment, transport, and trade, thereby reinforcing the legal foundation of our cooperation. Through these agreements, we aim to increase trade volume, diversify investments, and enhance collaboration across various fields.

We also reaffirm our support for Kuwait Vision 2035, led by His Highness the Amir, which aims to achieve sustainable growth. We seek to contribute to this vision through cooperation in areas such as development, energy, and infrastructure. Additionally, developments in Palestine and Syria, as well as recent regional dynamics, will be among the key topics on the agenda. This visit will offer both leaders a valuable opportunity to exchange views and discuss regional developments in depth.

Kuwait Times: What is the volume of trade exchange between the two countries?

Ambassador: The trade volume between our two countries reached around $720 million as of 2024. However, we believe this figure does not reflect the true potential of our bilateral relations. We have the capacity to double this figure within a short period.

Turkish sectors such as construction, defense, and tourism offer attractive investment opportunities for Kuwaiti investors. In line with this understanding, we organized the First Turkish-Kuwaiti Business Forum in November 2024, in cooperation with the Turkish Foreign Economic Relations Board (DEiK) and the Kuwait Chamber of Commerce and Industry. Around 50 companies from both countries participated, resulting in highly productive meetings. We plan to hold the forum again this year with the same partners, alongside the 11th session of the Joint Economic Committee to be hosted in Turkey next year.

There are currently over 400 Kuwaiti companies operating in Turkey across various sectors, while about 50 Turkish companies are active in Kuwait, particularly in construction. Turkish firms have played a significant role in Kuwait’s infrastructure projects, most notably the Terminal 2 Project at Kuwait International Airport. I believe that the partnerships we are building and strengthening today will serve as a model for other countries. We are also continuing to develop our cooperation in the field of investment. Turkish Minister of Treasury and Finance Mehmet Simsek paid an official visit to Kuwait in October 2024, during which ways to enhance mutual investment cooperation were discussed at the highest levels.

In addition, Burak Daglioglu, President of the Investment Office of the Presidency of the Republic of Turkey, and his accompanying delegation visited Kuwait on September 29-30, holding a series of meetings with various Kuwaiti institutions. The visit concluded with an investment reception hosted by the Turkish Embassy, which brought together Kuwaiti investors and business leaders with senior Turkish officials. We intend to continue organizing such events to further strengthen economic communication and cooperation between our two countries.

Kuwait Times: How do you assess the roles of Kuwait and Turkey in supporting stability and security in the region?

Ambassador: We share similar views and a common vision regarding the preservation of peace and stability in regional affairs. Kuwait plays a key role in maintaining regional stability, which we highly value. Meanwhile, recent developments in Palestine, Syria, and the ongoing tensions between Iran and Israel make regular dialogue and constant communication between our two countries even more essential. Hence, we place great importance on close consultation and cooperation with Kuwait on regional issues. In this context, we had the opportunity to comprehensively discuss regional developments during the ninth round of political consultations, held in Turkey in April 2025. The importance of this visit extends beyond bilateral relations. In this critical period for our region, consultation and cooperation between two partners that share the same vision, such as Turkey and Kuwait, are more vital than ever. Our shared vision aims not only to strengthen bilateral relations but also to promote wider regional cooperation.

Kuwait Times: What are the key areas of cooperation between Kuwait and Turkey?

Ambassador: Cooperation in the defense industry has gained significant momentum as a result of these exchanges. The Chief of the Turkish General Staff, accompanied by a senior military delegation, paid an official visit to Kuwait in January 2025, while the former Kuwaiti Chief of Staff visited Turkey on December 18, 2024. Moreover, Professor Dr Haluk Görgün, President of the Turkish Defense Industries Agency, visited Kuwait on November 11, 2024. In May 2025, a delegation from the Turkish Ministry of Health visited Kuwait to discuss cooperation in the health sector, focusing on experience exchange and collaboration across a broad and diverse agenda.

We attach particular importance to investment cooperation and aim to further deepen our partnership in this field. Since 2002, Kuwaiti investments in Turkey have reached approximately $2 billion, and through enhanced collaboration between our countries’ sovereign wealth funds, we aim to raise this figure significantly. Tourism and people-to-people relations are also of great importance. The customs and traditions of Kuwait and Turkey share many similarities, as hospitality, generosity, and kindness are values highly valued by both our peoples. Turkey welcomed around 300,000 Kuwaiti tourists last year, and we are working to increase this number in the coming years.

We are also pleased to see the growing interest in the Turkish language and culture within Kuwaiti society. Many Kuwaitis enthusiastically follow Turkish TV series and films, and many have expressed that they began learning the Turkish language through these productions. In this context, we see an increasing need to further promote the Turkish language and culture in Kuwait. Therefore, we hope to open a Yunus Emre Cultural Center in Kuwait in the near future, to serve as a platform for cultural exchange and interaction between our peoples.

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Minister: Labs cornerstone to effective treatment, preventive care

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KUWAIT:  Minister of Health Dr. Ahmad Al-Awadhi affirmed on Monday that medical laboratories are a cornerstone of Kuwait’s healthcare system, significantly contributing to accurate diagnosis, effective treatment, and preventive care. Speaking at the opening of the Seventh Medical Laboratory Conference, the minister highlighted the importance of continuous development in this field.

He said the Ministry prioritizes improving laboratory services by investing in qualified personnel, adopting advanced technologies, and applying global standards to ensure reliable diagnostic results and enhance treatment outcomes. Al-Awadhi noted that blood bank laboratories play a vital role in ensuring blood safety and availability, serving as the first line of defense in early disease detection and improving treatment success rates.

He also highlighted the preventive role of premarital testing laboratories, which help protect future generations by screening for genetic and infectious diseases and ensuring health compatibility between couples. The minister stressed that achievements in laboratory medicine reflect the Ministry’s commitment to building a modern, high-efficiency healthcare system.

Chairperson of the conference organizing committee, Dr. Ibtisam Jumaa, said the event serves as a strategic platform for linking scientific research with clinical practice and strengthening the leadership role of laboratories in future healthcare models. She added that the conference addresses the ethical dimensions of personalized medicine and features 13 expert speakers from GCC, Arab, and European countries, reflecting the event’s international scope and scientific richness.

Dr. Jumaa stated the agenda includes key topics such as blood disorders, oncology, artificial intelligence in diagnostics, predictive biomarkers, and transfusion medicine.Recent technological upgrades, she said, have significantly reduced human error and improved service quality and result accuracy, supporting timely clinical decision-making.Kuwait’s hematology laboratories now serve seven general hospitals, specialized centers, and primary healthcare clinics, ensuring comprehensive national coverage for citizens and residents alike. — KUNA

 

 

 

 

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Panel to set expat property rules

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KUWAIT: Minister of Justice Nasser Al-Sumait issued a decision on Sunday to form a committee to set conditions for property ownership of investment companies in which expats are shareholders. An Amiri decree was issued last week allowing listed companies in which non-Kuwaitis have shares, in addition to investment entities, to own property in the country for their businesses but excluded private residences.

The decree relaxed strict conditions set by a 1979 law that banned foreigners from owning property without the prior approval of the Council of Ministers. Al-Sumait said the new step comes to improve the legal environment to encourage investments and facilitate their ownership of property in the country, adding that the proposed legislation aims at striking a balance between attracting investments and protecting property ownership.

The committee will list the conditions in a new decree that will include rules and regulations for licensing the property ownership, naming the areas where foreign ownership is allowed and restrictions on reselling them, the minister said. Most Gulf countries currently allow foreigners to own houses directly and some states even offer long term residence permits to big buyers.

Meanwhile, the Municipal Council on Sunday approved a request by Kuwait Municipality to change the names of 591 streets and roads to numbers, while renaming three streets after Arab capitals and retaining 66 existing names. During an extraordinary meeting, the council approved recommendations by a special committee formed to study the issue which called for changing the names to numbers. The new decision came after a change in the law stipulating that names of persons should not be used to name areas or streets except for rulers, crown princes, leaders of Arab and friendly nations, historical figures and some members of the ruling Al-Sabah family.

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