KUWAIT: Kuwait’s Ministry of Justice is moving full steam ahead with plans to digitize all its services in the near future, according to Minister of Justice Nasser Al-Sumait. Speaking during an inspection tour of the newly opened Justice Palace, Al-Sumait told the Kuwait News Agency (KUNA) that, “The ministry is now in the final stages of issuing legislation that will grant us the legal authority to fully transition to an electronic system.”
The goal, he said, is to simplify legal procedures, improve the business environment, and provide streamlined judicial services that meet the expectations of both citizens and residents.
The digital transformation will roll out gradually and focus on three main areas: filing and registering cases (including announcements and fee payments), improving court procedures to reduce delays, and — most critically — ensuring smooth implementation of rulings. Al-Sumait added that the ministry has government contracts with global tech leaders Google and Microsoft to support the shift, describing them as “among the most advanced companies in terms of systems.”
His tour of the Justice Palace, which included ministry leaders and officials, was aimed at identifying obstacles facing both court users and staff. “We are keen to resolve all challenges and issues facing citizens, protect their rights, and ensure that all services and transactions are completed easily and efficiently,” he said.
Al-Sumait also stressed that the ministry is following the directives of His Highness the Amir Sheikh Meshal Al-Ahmad Al-Jaber Al-Sabah to speed up legal processes and ensure people can access their rights quickly. “The visit is part of the ministry’s approach to reinforce accessible justice, enhance performance, and simplify procedures,” he said, urging continued efforts to reach the highest standards of quality and institutional excellence.
The new Justice Palace, inaugurated in February, has been praised as an architectural landmark and one of the largest judicial complexes in the Middle East. The twin-towered structure covers roughly 400,000 square meters and houses nearly 70 courtrooms. It has earned multiple regional and international awards, including “Project of the Year” at the 2024 MEED Awards.
Despite the building’s scale and ambition, some court users have noted areas for improvement in the daily experience. Media reports, including from Al-Seyassah newspaper, have pointed to issues such as crowding in elevators, limited parking capacity, and delays in processing services — especially during peak hours. The digital services that do exist, they said, are still underdeveloped, often forcing them to visit the building multiple times to complete basic procedures. Lawyers and court visitors interviewed in those reports have suggested expanding digital services, better organizing court schedules, and improving building access to make visits more efficient and less time-consuming. — Agencies