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Kuwait’s Payment Revolution: From Cash to Tap-to-Pay in 15 Years

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Walk into any café in Kuwait City today, and you are more likely to hear the beep of a phone than the rustle of dinars.

According to the Central Bank of Kuwait’s Payment Cards Statistics (2010-2024), card spending has increased from KD 569 million in 2010 to KD 4.64 billion in 2024, representing a 716 per cent rise, one of the fastest payment transformations in the Gulf.

The digital awakening

CBK data points to four forces converging at just the right moment:

Youth demographics drive change With more than 70 percent of Kuwaitis under forty, and smartphone penetration above 90 percent, finance has shifted from branch counters to mobile apps.

A rewards culture takes hold Cashback, airline miles, and instant discounts have coaxed even cash-comfortable consumers to first use plastic, then digital wallets.

Travel and e-commerce boom Prolific travel and online shopping made card acceptance abroad and on global platforms frictionless; suddenly, the world felt smaller.

Smart regulation paves the way Open-API frameworks and robust tokenisation from the Central Bank delivered secure, seamless payments. Tap-to-pay became ubiquitous almost overnight.


A predictable rhythm

Seasonality is now almost clockwork:

  • Summer surge abroad (Q3): overseas card spend rises 54 per cent above the Q1-Q2 average as families decamp for Europe and the Far East.
  • Winter shopping frenzy (Q4): domestic card use climbs 19 per cent, fuelled by Black-Friday-style promotions and year-end gifting

Retailers are increasingly aligning their inventory and marketing calendars with these rhythm


The great digital crossover

‘One in every three dinars is now spent online.’

Traditional point-of-sale spending still leads, at KD 1.78 billion in 2024; yet, the real revolution is online, as payment gateways handled KD 1.55 billion, accounting for 34 per cent of all card spending.

  • Local gateways posted a 75 per cent compound annual growth rate between 2020 and 2024.
  • Cross-border gateways grew at a rate of 44 per cent per year.
  • ATM withdrawals, at KD 590 million in 2024, now account for roughly one-eighth of total card activity.


What does this mean for Kuwait

Businesses should time campaigns to coincide with Q4’s local surge while capturing Q3’s traveler wallet. Banks must pivot from card issuance to lifestyle ecosystems, including embedded finance, app-based instalments, and seamless cross-border services. Government agencies gain anonymised transaction data that supports everything from inflation tracking to urban planning, while furthering financial inclusion.


Looking ahead

After 2020, quarterly card spend surpassed KD 1 billion and has maintained that level. Cash will not disappear, yet its share continues to slip.

Winners will treat payments not as a cost centre but as a customer-experience advantage, whether through QR-code payments at a corner grocery or friction-free instalments at a national retailer.

Kuwait’s payment revolution illustrates how rapidly consumer behavior can evolve when technology, demographics, and regulation align. The challenge now is for the broader economy to keep pace.

Ali Bahbahani is the founder of Ali Bahbahani & Partners, a Kuwait-based consultancy specialising in customer experience and digital transformation across the GCC. Further insights at www.alibahbahani.com.

Source: Central Bank of Kuwait, Payment Cards Statistics, 2010-2024

By Ali Bahbahani, Founder, Ali Bahbahani & Partners

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Real estate transactions dip sharply in Kuwait

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KUWAIT CITY, Sept 9: The real estate market witnessed a significant decline in the number and value of transactions in the first week of September, compared to the same period last year, as well as the last week of August. This is a clear indication that the market has entered a period of relative calm and investment anticipation driven by seasonal factors and qualitative shifts in transactions, particularly commercial real estate, which accounted for about 60 percent of the total trading value during the week, compared to only three transactions. It reflects the interest of major institutions or entities in ‘heavy’ commercial transactions. The weekly report of the Real Estate Registration and Documentation Department at the Ministry of Justice for the period from Sept 1 to 3 showed that the number of real estate transactions was 62, with a total value of KD83.92 million.

These include 37 private transactions worth KD 13.5 million, 22 investment transactions worth KD 17.6 million, and three commercial transactions worth KD 52.8 million. Compared to the first week of September 2024, weekly trading recorded a decline of approximately 39 percent in the number of transactions, compared to a 16.8 percent increase in total value due to the completion of qualitative commercial deals. The number of transactions during that period reached 101, valued at KD 69.8 million, reflecting a quantitative decline versus a qualitative increase in transactions on an annual basis. Compared to trading during the fourth (and final) week of August 2025, the decline was more severe, with 139 transactions recorded, valued at KD 163.24 million.

This is a decline of approximately 55 percent in the number of transactions (77 transactions) and a 49 percent decrease in the value or KD 79.32 million. It is a clear indication that the market has entered a short-term slowdown after a remarkable wave of activity in August. Regarding private real estate transactions, they declined from 89 in the last week of August to just 37, a decrease of nearly 58 percent. The value also fell from KD 33.4 million to KD 13.5 million — by KD19.9 million, a decrease of nearly 60 percent. This indicates a decline in residential ownership activity due to travel or investors’ anticipation of market movements following the recent enactment of several real estate laws. Despite the decline in the number of investment transactions from 28 in August 2025 to 22 in September, the value of transactions increased to KD 17.6 million, compared to KD 15.3 million in August. It means continued demand for investment properties and the search for attractive, quality opportunities. As for commercial transactions, only three transactions were recorded this week, worth KD52.8 million or 60 percent of the total weekly trading value. It shows the execution of quality deals and investors’ focus on quality transactions and assets with long-term returns.

By Marwa Al-Bahrawi
Al-Seyassah/Arab Times Staff

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Kuwait urges GCC tax reform for economic integration

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Kuwait urges GCC tax reform for economic integration

Undersecretary of the Kuwaiti Ministry of Finance, Aseel Al-Munifi

KUWAIT CITY, Sept 9: Undersecretary of the Kuwaiti Ministry of Finance, Aseel Al-Munifi, on Tuesday emphasized the need to develop the tax system and achieve financial sustainability to promote economic integration among Gulf Cooperation Council (GCC) member states.

Speaking at the 15th meeting of the Committee of Heads and Directors of Tax Administrations in GCC countries in Kuwait, Al-Munifi said the meeting is part of ongoing efforts to coordinate GCC tax authorities and develop mechanisms to unify joint tax policies that serve the interests of member states and their populations.

She expressed hope that the annex to amend the unified excise tax agreement would be signed at the upcoming financial and economic cooperation meeting scheduled in Kuwait next October, which will bring together the GCC finance ministers. Al-Munifi also commended the heads and directors of tax authorities and the Unified Tax System Working Group for their efforts in preparing studies, working papers, and recommendations.

Khalid Al-Sunaidi, Assistant Secretary-General for Economic and Development Affairs at the GCC General Secretariat, said the meeting continues the process of cooperation among GCC countries in tax policies. He noted that the aim is to unify tax frameworks, enhance economic integration, and support competitiveness at the regional and international levels.

Al-Sunaidi added that discussions at the meeting included outcomes from the GCC Unified Tax System Working Group on redefining energy drinks to reduce the consumption of unhealthy products, and plans to establish a comprehensive electronic system for all types of indirect taxes, alongside other related topics.

During the meeting, GCC tax heads and directors reviewed recommendations and decisions from the 14th meeting and previous sessions, submitting them to the undersecretaries of finance in the GCC. It was agreed to form a technical working group to develop the electronic system for indirect taxes and to redefine energy drinks in the Unified Excise Tax Agreement according to international definitions and classifications.

The 15th GCC Tax Committee meeting held in Kuwait.

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Kuwait aims to attract value-added direct investments

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KUWAIT CITY, Sept 9: The Kuwait Direct Investment Promotion Authority (KDIPA) on Monday announced that BlackRock has obtained regulatory approvals and commercial licenses to operate in Kuwait, reflecting confidence in the country’s economic development.

KDIPA Director General Sheikh Dr. Meshaal Al-Jaber Al-Ahmad Al-Sabah told KUNA that Kuwait is committed to attracting value-added direct investments, with a strong focus on developing national competencies, strengthening long-term partnerships, and ensuring sustainable growth based on knowledge.

BlackRock CEO and Chairman Larry Fink said the company values its decades-long partnership with Kuwait and looks forward to reinforcing it through a direct presence in the country, contributing to the financial system, and supporting the development of national competencies.

The initiative aims to achieve several strategic objectives, including enhancing mutual trust between the company and its clients and supporting Kuwait’s “New Kuwait 2035” vision, in line with BlackRock’s broader goal of contributing to the development of capital markets in the Middle East.

BlackRock will start operations in Kuwait with an office that includes a customer service team, a financial advisory team, and an Aladdin system team, enabling the provision of advanced investment solutions and services. Ali Al-Qadi has been appointed head of the Kuwait office while continuing his role as head of client team management for both Kuwait and Qatar.

The Capital Markets Authority of Kuwait officially granted a license to BlackRock Advisors – United Kingdom Limited to operate as an investment advisor in Kuwait. The authority described this as a step that underscores Kuwait’s growing position on the global financial map, noting that BlackRock is one of the world’s largest asset managers.

The CMA said the move marks a milestone in developing Kuwait’s financial market and confirms the country’s ability to attract major international institutions, aligning with national efforts to consolidate Kuwait’s vision as a leading global financial and commercial center.

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