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Kuwait’s Payment Revolution: From Cash to Tap-to-Pay in 15 Years

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Walk into any café in Kuwait City today, and you are more likely to hear the beep of a phone than the rustle of dinars.

According to the Central Bank of Kuwait’s Payment Cards Statistics (2010-2024), card spending has increased from KD 569 million in 2010 to KD 4.64 billion in 2024, representing a 716 per cent rise, one of the fastest payment transformations in the Gulf.

The digital awakening

CBK data points to four forces converging at just the right moment:

Youth demographics drive change With more than 70 percent of Kuwaitis under forty, and smartphone penetration above 90 percent, finance has shifted from branch counters to mobile apps.

A rewards culture takes hold Cashback, airline miles, and instant discounts have coaxed even cash-comfortable consumers to first use plastic, then digital wallets.

Travel and e-commerce boom Prolific travel and online shopping made card acceptance abroad and on global platforms frictionless; suddenly, the world felt smaller.

Smart regulation paves the way Open-API frameworks and robust tokenisation from the Central Bank delivered secure, seamless payments. Tap-to-pay became ubiquitous almost overnight.


A predictable rhythm

Seasonality is now almost clockwork:

  • Summer surge abroad (Q3): overseas card spend rises 54 per cent above the Q1-Q2 average as families decamp for Europe and the Far East.
  • Winter shopping frenzy (Q4): domestic card use climbs 19 per cent, fuelled by Black-Friday-style promotions and year-end gifting

Retailers are increasingly aligning their inventory and marketing calendars with these rhythm


The great digital crossover

‘One in every three dinars is now spent online.’

Traditional point-of-sale spending still leads, at KD 1.78 billion in 2024; yet, the real revolution is online, as payment gateways handled KD 1.55 billion, accounting for 34 per cent of all card spending.

  • Local gateways posted a 75 per cent compound annual growth rate between 2020 and 2024.
  • Cross-border gateways grew at a rate of 44 per cent per year.
  • ATM withdrawals, at KD 590 million in 2024, now account for roughly one-eighth of total card activity.


What does this mean for Kuwait

Businesses should time campaigns to coincide with Q4’s local surge while capturing Q3’s traveler wallet. Banks must pivot from card issuance to lifestyle ecosystems, including embedded finance, app-based instalments, and seamless cross-border services. Government agencies gain anonymised transaction data that supports everything from inflation tracking to urban planning, while furthering financial inclusion.


Looking ahead

After 2020, quarterly card spend surpassed KD 1 billion and has maintained that level. Cash will not disappear, yet its share continues to slip.

Winners will treat payments not as a cost centre but as a customer-experience advantage, whether through QR-code payments at a corner grocery or friction-free instalments at a national retailer.

Kuwait’s payment revolution illustrates how rapidly consumer behavior can evolve when technology, demographics, and regulation align. The challenge now is for the broader economy to keep pace.

Ali Bahbahani is the founder of Ali Bahbahani & Partners, a Kuwait-based consultancy specialising in customer experience and digital transformation across the GCC. Further insights at www.alibahbahani.com.

Source: Central Bank of Kuwait, Payment Cards Statistics, 2010-2024

By Ali Bahbahani, Founder, Ali Bahbahani & Partners

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Japan’s central bank survey shows an improved outlook for manufacturers

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The headquarters of Bank of Japan is seen in Tokyo on Jan 23, 2024. (AP)

Japan’s central bank survey shows an improved outlook for manufacturers”>

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TOKYO, Oct 1, (AP): Sentiment among Japan’s large manufacturers improved for a second straight quarter, according to a closely watched Bank of Japan survey, making a rate hike by its central bank more likely. The quarterly survey, called the “tankan,” showed the outlook among major manufacturers, the key so-called diffusion index, rose 1 point to plus 14 from the findings in June.

The survey is an indicator of companies foreseeing good conditions minus those feeling pessimistic. The tankan for large manufacturers was plus 12 in March, marking the first drop in a year. Sentiment among large non-manufacturers was unchanged at plus 34, according to the latest tankan. The relative optimism in the latest tankan reflects some relief over an agreement on tariffs with the US, reached in July.

The deal with the administration of President Donald Trump imposes a 15% tariff on most goods exported to the US. Some goods face higher tariffs. Initially, the US imposed a 25% tariff on auto imports, so the latest deal is an improvement for Japanese automakers. It also increases certainty over US policy, at least for now.

However the higher tariffs imposed on exports to the world’s biggest market are still squeezing profits, wages, investment and spending for many industries. Kei Fujimoto, senior economist at SuMi Trust, said that despite the concerns about the tariffs’ impact on Japanese corporate earnings, the damage so far has been relatively limited. Inbound tourism is also helping.

“We do not believe inbound-related demand from tourists has peaked. The number of tourists visiting Japan continues to show an upward trend,” he said. The tankan findings could influence an upcoming decision by the Bank of Japan on interest rates. The BOJ has kept rates near zero for years to help stimulate consumer spending and business investment and counter weak demand that led to deflation.

But prices have risen above the central bank’s target range of about 2%. The tankan shows the average inflation outlook for one year ahead was unchanged at 2.4%. Analysts expect the Bank of Japan to raise its benchmark rate soon, but it’s unclear if it will do so at the next meeting later this month, or later. The central bank raised its benchmark rate to 0.5% from 0.1% earlier this year.

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Kuwaiti investments in Türkiye surpass $2 billion

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Ambassador of Türkiye to Kuwait, Tuba Nur Sonmez, at a reception organized by the embassy with the attendees

KUWAIT CITY, Sept 30: Ambassador of Türkiye to Kuwait, Tuba Nur Sonmez, has said that there are 427 Kuwaiti companies currently operating in Türkiye, with Kuwaiti investments exceeding two billion dollars, and that the volume of trade exchange between the two countries reached approximately 700 million dollars in 2024. In her speech at a reception organized by the embassy to mark the visit of the President of the Investment and Finance Office at the Turkish Presidency Ahmet Burak Daglioglu, Ambassador Sonmez stressed that the leadership of both countries places great importance on enhancing bilateral relations, which gained new momentum following the visit of His Highness the Amir Sheikh Meshal Al- Ahmad Al-Jaber Al-Sabah to Türkiye last year. She explained that His Highness’s visit to Ankara witnessed the signing of several agreements in the fields of bilateral trade, defense industry, and investment. Cooperation between the two countries covers various sectors, including trade, defense, tourism, and investment. Turkish President Recep Tayyip Erdoan met with His Highness the Crown Prince Sheikh Sabah Khaled Al-Hamad Al-Sabah on the sidelines of the 80th session of the United Nations General Assembly.

Also, the Turkish Embassy has hosted many high-level Turkish officials over the past two years, including Minister of Trade Ömer Bolat and Minister of Treasury and Finance Mehmet imek, who held meetings and events with the Kuwaiti business community. Ambassador Sonmez affirmed that Turkiye and Kuwait are partners in all fields, based on their shared history, religious and cultural affinity, as well as common values, visions, and vibrant business communities, which are the most important pillars upon which bilateral relations are built. She clarified that the current volume of trade and investment figures does not fully reflect the depth of the relationship, affirming the mutual need to connect the business sectors of both countries, build new bridges, and strengthen dialogue. The ambassador said the visit of the Head of the Investment and Finance Office presents an opportunity to unlock joint potential, build new partnerships, undertake bold investments, and shape a future driven by mutual growth.

Meanwhile, Head of the Investment and Finance Office at the Turkish Presidency Ahmet Burak Daglioglu, on the sidelines of the reception, revealed that the visit was aimed at meeting investors, exploring available opportunities in various economic sectors, and encouraging them to invest capital, especially given the existing collaboration between the Investment Office and many Kuwaiti investors in Turkiye. He affirmed that the office supports most Kuwaiti companies with investments in Türkiye. During his visit to Kuwait, Daglioglu toured the headquarters of those companies, met with their owners, and explored opportunities to expand cooperation, particularly as the office reports directly to the Presidency. He stressed that the office aims to attract more capital in new sectors such as insurance, technology, and financial services, in addition to the traditional sectors that have long seen investment in Türkiye, such as the banking sector, particularly Islamic finance. Daglioglu emphasized that supporting entrepreneurs in the technology sector is a top priority for the office, as is assisting Kuwaiti youth in establishing their tech ventures in Türkiye, given its advanced digital infrastructure, adding that the office also helps them overcome most bureaucratic hurdles related to obtaining licenses.

By Fares Ghaleb Al-Seyassah/Arab Times Staff and Agencies

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Mexico urges US ‘consideration’ over new vehicle tariffs

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Mexico urges US 'consideration' over new vehicle tariffs

Mexican President Claudia Sheinbaum attends her morning press conference at the National Palace in Mexico City on April 2. (AP)

MEXICO CITY, Sept 30, (Xinhua): Mexican President Claudia Sheinbaum on Monday said she hoped the United States would show “consideration” toward Mexico following the US decision to impose new tariffs on heavy vehicle imports. “We are already in talks, hoping there will be consideration toward Mexico,” Sheinbaum said during her daily press conference, adding the tariffs could be problematic for both countries.

US President Donald Trump on Thursday announced a slew of new tariffs, including a 25-percent tariff on imported heavy vehicles starting Oct 1, as part of his policy to strengthen the domestic industry. Sheinbaum noted that under the United States-Mexico-Canada Agreement on free trade, Mexico’s exports have grown in sectors not subject to tariffs, particularly those excluding finished vehicles, steel or copper, benefiting from the accord’s “zero-tariff” scheme. “Trade ties with the United States continue to be very important and a very significant competitive advantage for Mexico,” said Sheinbaum. 

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